You’ve heard VoIP dramatically lowers operating costs, offers mobile calling from any Internet-connected device, and provides advanced features unavailable on traditional phone systems. 

Countless voices within the business communications space praise VoIP’s scalability, flexibility, and overall ease of use, emphasizing how the technology has revolutionized phone services for business and personal use. 

The one thing you haven’t heard? 

A clear answer to the question, “What is VoIP?” 

This post is here to give you a defintion of VoIP that you can actualy understand — and teach to other people.  

Read on to learn what VoIP is, how it works, what features to look for, and why it’s worth making the switch.